Privacy & Cookies
Last updated: 26 October 2026
Who we are
Valence Advisory Ltd is the controller for personal information collected through this website and enquiries about our consultancy services. Registered in England and Wales, company number 17014590. Registered office: Belmont Suite, Paragon Business Park, Chorley New Road, Bolton, Lancashire BL6 6HG.
Contact: evans@valadvisory.com.
Information we collect
When you contact us, we receive the name, email address, message and business details you choose to provide. If you arrange a meeting, we also receive the booking details you supply. Please do not include passwords, payment card details, sensitive personal information or confidential client records in an enquiry.
Our website provider, Squarespace, and its security tools may process technical information such as IP address, browser and device details, pages requested and security events to deliver and protect the website. Our contact forms use Google reCAPTCHA for spam protection. See Google’s privacy policy for information about Google's processing.
Why we use information
We use enquiry and meeting information to respond, understand your requirements, arrange discussions and prepare proposals. Our lawful basis is our legitimate interest in managing relevant business enquiries, or taking steps at your request before entering a contract where applicable.
We use information needed to provide agreed services to perform our contract, and keep records required by legal obligations. Website operation and proportionate security processing support our legitimate interests in running a reliable, secure service. Where consent is required for optional cookies or marketing, we ask separately. Sending an enquiry does not sign you up to a mailing list.
Who receives information
Information is available to people working for Valence who need it to handle your enquiry or deliver services. We use service providers including Squarespace for the website and form processing, and Google Workspace for business email. Booking tools, where used, receive the information necessary to arrange your appointment. Professional advisers or authorities may receive information where necessary for advice, legal obligations or the establishment or defence of legal claims.
International processing
Our service providers may process information outside the UK. Transfer arrangements depend on the provider and destination. Contact us for details of the relevant safeguards and providers applicable to your information.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including handling follow-up enquiries, providing services and meeting legal or record-keeping requirements. Retention depends on the nature of the enquiry or engagement and any applicable legal requirements. Contact us to request information about the retention of a particular record.
Your rights and complaints
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your information, or object to processing based on legitimate interests. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful processing. Some rights are subject to exceptions. Contact us using the email above; we may need to verify your identity.
You may complain to the Information Commissioner’s Office. Please also contact us so we can try to resolve your concern.
Cookies and similar technologies
Cookies are small files stored on your device. Essential technologies support website operation and security. Optional analytics or other non-essential technologies should be used only in accordance with your choices and applicable requirements.
Use the cookie banner or preference controls, where displayed, to accept or reject optional cookies. You can also manage cookies in your browser; blocking essential cookies may affect functionality. Embedded third-party services may use their own technologies and notices. We do not treat continued browsing as consent to optional cookies.
Other websites and updates
This notice covers Valence's website and enquiry handling. Third-party websites have their own privacy notices. We may update this notice as our services or processing change; the date above identifies the latest revision.